Privacy Policy

1. Introduction

Spring Hill Resort ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or make an enquiry.

2. Information We Collect

We may collect personal details such as your name, mobile number, email address, travel dates, number of guests and any message you provide through our enquiry form. We also collect non-personal information such as browser type, device information and pages visited via standard analytics tools.

3. How We Use Your Information

• To respond to your enquiries and booking requests.
• To share quotations, availability updates and offers.
• To improve our website experience and customer service.
• To comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your details with trusted service providers (such as our CRM and reservation management partners) solely to process your request and manage your stay.

5. Data Security

We implement reasonable administrative, technical and physical safeguards to protect your personal information from unauthorised access, alteration or disclosure.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at hotelmamasrasoi@gmail.com. We will respond to valid requests within a reasonable timeframe.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at hotelmamasrasoi@gmail.com or call +91 78373 06464.